Intensity Casino is committed to protecting the personal data of our users. This Privacy Policy details our data processing practices, your rights regarding your personal information, and the protective measures we employ to secure your details.
Categories of Personal Data Collected
We collect and process various types of personal information to provide a secure and reliable platform experience.
Identity and Contact Information
This includes details provided during account creation or support interactions, such as your full name, date of birth, contact number, and electronic mail address.
Usage and Technical Data
We automatically collect information about how you interact with our platform. This encompasses your internet protocol address, browser type, device information, operating system, and specific pages visited.
Transaction Data
We maintain records of your financial interactions on the platform, including deposits, withdrawals, history of activities, and selected payment methods, to verify transactions and prevent fraudulent activity.
Support Communications
Any records of correspondence, inquiries, or assistance requests submitted to our customer service team are retained to resolve ongoing issues and improve service quality.
Legal Grounds for Data Processing
We process your personal information under valid legal bases, including the necessity to fulfil our contractual obligations to you, compliance with regulatory requirements, your explicit consent, and our legitimate business interests in maintaining a secure platform.
Purposes of Processing Information
Your data is utilized to establish and maintain your user account, verify your identity, process financial transactions, deliver customer support, detect and prevent unauthorized activities, and analyze platform performance.
Data Retention Approach
We retain your personal data only for as long as necessary to fulfill the operational purposes for which it was collected, or to comply with applicable statutory, regulatory, and legal record-keeping requirements in Australia.
Sharing Information with Third Parties
We do not sell your personal data. We may share information with trusted third-party service providers and processors who perform essential operational tasks on our behalf, such as identity verification, payment processing, data analysis, and technical support.
Cross-Border Data Transfers
Your data may be transferred to and stored on infrastructure located outside your home country. When international transfers occur, we implement reasonable administrative and technical safeguards to ensure your information remains protected under equivalent standards of data security.
Security Measures
We deploy industry-standard security protocols to guard your personal details against unauthorized access, alteration, disclosure, or destruction. While we exert reasonable efforts to safeguard our systems, no digital transmission or electronic storage method can guarantee absolute security.
Your Legal Rights Regarding Data
Depending on your location, you hold specific rights regarding your data. These include the right to request access to the information we hold, demand corrections to inaccurate records, request deletion of your profile under certain conditions, object to specific processing activities, or ask for data portability. To exercise any of these rights, please reach out to our dedicated privacy desk at intensity_support@gmail.com.
Revisions to This Policy
We reserve the right to modify this Privacy Policy at any time. Any changes become effective immediately upon being published on this page.